Coaches who've done the job.
A few of the coaches Local Infusion's managers might work with. Chosen for operating careers spent in multi-site service businesses: regional clinic networks, national store operations, and field teams with real performance expectations.
George Cuellar
DVM · MBA
Former Regional VP of Ops, National Pet Care Centers
George brings more than three decades of veterinary medicine leadership, with senior operating roles as Regional Vice President of Operations at National Pet Care Centers and Regional Medical Director at VCA. He also owned and led Southern California Veterinary Hospital as Chief of Staff for nearly two decades, building a thriving practice and earning board certification from the American Board of Veterinary Practitioners.
As a coach he partners with leaders on career transitions, expanding leadership capacity, and translating insight into results. He holds a DVM from the University of Georgia and an MBA from California State University, Northridge, and is a Certified Professional Co-Active Coach and ICF Associate Certified Coach.
Darlene Huff
ICF PCC
Former Regional Leader, The Disney Store & Williams-Sonoma
Darlene built her leadership foundation in global retail brands, holding district, country, and regional leadership roles at The Disney Store, Williams-Sonoma, Lady Foot Locker, and David's Bridal. She led high-performance field teams, managed operations spanning sales, P&L, and brand experience, and carried real business expectations in demanding service environments.
Today Darlene is Head Coach and Managing Director at The Coaching Suite. An ICF Professional Certified Coach and CPCC through the Co-Active Training Institute, she is a strong fit for high-potential managers and experienced operators working to build trust, strengthen communication, and lead with steady presence.
Jennifer Milnes
ICF PCC
Former Head of Store Planning, Global, Gap Inc.
Jennifer brings more than 20 years of retail operations experience across inventory strategy, labor planning, and global store productivity. At Gap Inc. she served as Director of Store Productivity and Head of Store Planning, Global, leading the teams responsible for Specialty and Outlet channels across more than 1,100 stores, with earlier roles at Banana Republic and Sephora.
She later founded Champion of Change, a coaching practice focused on leadership transitions and mental fitness. An ICF Professional Certified Coach, she works with managers and senior operators through change, performance pressure, team alignment, and career inflection points.
How matching works for Local Infusion: every manager completes a short intake covering role, goals, and coach preferences. We propose curated options, managers get a say in the final match, and if the fit is not right we swap early.
